Level 2 Award in Conflict Management

At GuardWatch Security, we offer a 2-day Nationally Approved Course accredited by Highfield. This qualification equips individuals with essential skills for managing conflict, making it ideal for those in customer-facing roles or any position involving interaction with the public.

This course is designed to enhance your ability to prevent and handle conflict situations effectively, boosting both confidence and awareness. It covers communication skills, including body language and strategies to overcome communication barriers, while also addressing workplace aggression and violence.

Course Details
  • Duration: 2 days

  • Structure: The course consists of 1 unit, assessed by multiple-choice exam.

Entry Requirements
  • Age: 16+

  • Basic Level of English (Level 1 Standard)

UNITS

The course comprises 1 unit, assessed through multiple-choice question papers, ensuring you gain a solid foundation in conflict management.

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